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Contact

A question about the Apaisance program, your download or your order? We are here to help. Write to us — we read every message with care.

Write to us

The simplest way is to send us an email:

You can reach us wherever you are — the United Kingdom, Ireland, the United States, or anywhere else. This email address is also the channel for any complaint or dispute you wish to raise with us.

Response time

We usually reply within 48 business hours. If your message is sent over a weekend or a public holiday, it may take a little longer. Every request receives a reply.

After-sales service and access to your purchase

Trouble downloading your files or opening your PDF? A question about your order? Write to us, mentioning if possible:

Refunds

You benefit from a 30-day satisfied-or-refunded guarantee. To request one, simply write to us at the address above. Full details are in our Refund Policy.

Seller details

Health questions

Apaisance is an educational and well-being program; it is not medical in nature. For any health question, a symptom that worries you or any doubt, please consult a healthcare professional: this program comes alongside your medical care, never in its place.